A Transactional Template Is A Small but Important Interface A customer may receive a business text at a moment when the information matters: after placing an order, booking an appointment, or making a payment. A well-written transactional SMS makes the event clear and helps the recipient understand what happens next. https://bulk-email-services76542.theideasblog.com/43314199/planning-a-customer-communication-strategy-with-sms-and-whatsapp